I had the skoot and loved it. You are supposed to use the foot bar to get it up curbs when it is in pram mode, which is a bit of a nuisance at first but once you are used to it its fine, the loola is the same. My straps adjusted the same as my pliko, with little plastic things that you feed the straps through to make them longer and shorter. Similar to that of a bra. Other than that I dont really know how to explain it. Perhaps you could ring the helpline that might be able to explain it a bit better. I know from previous experience that they are closed on a weekend but they are open monday to friday, the number is 0845 268 2000. Hope this helps.