I have one!! I love mine so much my little girl is out of the pram now at nearly 9 months but I had no problem folding it when in pram mode at all, it says in the instructions not to but I think this is cause of the hood bending but I had no problems what so ever, if I remember right I had to fold it as normal, then push the bottom with my hands to squash it down but it always opened no problem. you have to make sure the hood is all the way down and its even easier to fold without the apron on the ram but again I used to leave it on
hope that helps, the only issure I have ever had with it is sometimes when you unfold it the middle foot rest at the front gets caught on the storage bag underneath you just have to fold it back up and start again!!
let me know how it goes!! love vicky and freya xx